Culture & InclusionWe are committed to fostering an inclusive workplace where everyone’s contributions are valued, where every employee feels respected, and where different perspectives are sought out in pursuit of exceptional results. -- Aaron Milford, Chief Executive Officer
Magellan doesn’t just talk about the importance of diversity and inclusion (D&I); we act on it. A few examples of the actions taken at Magellan by leaders and employees alike to emphasize and build upon our inclusive, diverse workplace include:
Did you know we advertise our jobs on over 2,000 D&I oriented websites? And, Magellan recruits at minority colleges and universities and partners with D&I student organizations at all universities we visit. In 2020, 35% of our new hires self-identified as female, minority, veteran or disabled.
One critical element of our employee development process is mentoring, with a focus on diverse mentor/mentee pairings, and ensuring employees and leaders have the tools needed for key career development conversations and action plans.
All employees receive annual training on our One Magellan Code of Ethics and Business Conduct, which includes reinforcement of our policies such as Anti-Harassment and Anti-Discrimination, as well as skill building on topics such as inclusion, recognizing unconscious bias and knowing when and where to report concerns.
Magellan is an active member of Mosaic, the Tulsa Regional Chamber’s coalition of companies and non-profit agencies that celebrate diversity, champion equity and cultivate inclusion within the region’s business community. Mosaic conducts an annual inclusion survey focusing on five key pillars - Community Outreach, CEO Commitment, Diverse Suppliers, Diverse People and Internal Policy. Conducted annually, dozens of Tulsa-area companies participate in the Mosaic Inclusive Workplace Index which quantifies the region's progress toward inclusivity and equity. The index results provide both macro-level insights and tailored feedback to help companies improve their DEI efforts. In 2021, each of the five key pillars were recognized as being a strength within Magellan, and we were honored to be selected as Top Inclusive Workplace for the fifth consecutive year.
Our people make Magellan a great place to work. We are respectful, hardworking, and provide exceptional customer service. Many of our people have been with us for 20 or more years which is a testament to the culture we have created and how much we value our employees.
We recognize the importance of understanding our organization’s demographics, and we routinely conduct analysis of organization wide data trends with senior leadership and as well as department-specific data with business unit leadership. Understanding the representation of our workforce is key to knowing whether our actions are working and where we need more focus.
The key metrics we review include diversity across all employees, at leadership levels, among high potential employees, we look at diversity of internally promoted employees, new hires and applicants and more. Frequent data analysis affords Magellan the ability to see what is working and what is not, in short order.
Magellan publishes annual workforce demographic data in the annual Environmental, Social and Governance (ESG) report, available here. Since the publication of the 2019 report, diverse representation at Magellan has increased by 2%.
Magellan encourages both the company and our employees to be involved in community organizations that represent all the diverse aspects of our employee base. Not only do we participate in workshops and conferences such as the Oklahoma Inclusion and Diversity Summit to ensure that we are part of the conversation in improving the way of life for all of the populations in the communities in which we live and work, but we also volunteer our time and share our resources with organizations such as #RacismStinks, Tulsa’s Native American Community Committee (NACC), Domestic Violence Intervention Services, A New Leaf and Wounded Warrior Project, which are just a few examples of where Magellan employees represent their own passions and work to improve the communities in which we live and work.
In 2021, Magellan is sponsoring Advancing Oklahoma, a newly created group of business and non-profit leaders who are focused on discussing ways to improve understanding about race and race relations among participating organizations. The group aims to arm participants with the knowledge, tools, resources and motivation to lead discussion and enact positive change in our communities, workplaces and social networks.
Magellan recognizes the value and importance of not only our own workforce being diverse and inclusive, but also work to build relationships with a more diverse set of vendors. We strive to create mutually beneficial business relationships with and consider diverse suppliers in vendor selection. As a community partner, Magellan invests in programs and partners with charitable organizations that align with our values and enhance the quality of life and economic well-being of others in the communities in which we operate and where our employees work and live.